Mainnet heimdall halted

Resolved·Degraded performance

This incident has been resolved.

Wed, Jul 30, 2025, 11:01 AM

(1 year ago)

Affected components

Jul 30, 2025, 09:52 AM

11:01 AM

Updates

Resolved

This incident has been resolved.

Wed, Jul 30, 2025, 11:01 AM

Identified

The issue has been identified and a fix is being implemented.

Wed, Jul 30, 2025, 09:57 AM(1 hour earlier)

Investigating

Date: July 30, 2025 Time: 09:30 AM UTC – 11:01 AM UTC Resolved Status: Resolved

Affected Services Heimdall-V2 network

Summary As of 09:30 AM UTC on July 30, 2025, the mainnet Heimdall service became unresponsive. The Polygon protocol team is currently investigating the issue. This affects the ability to view validator and checkpoint data via the mainnet Heimdall APIs.

Please note: This does not impact the Bor layer.

Maintenance Overview Component: Mainnet Heimdall-V2 network

Issue: Service downtime detected;

Suspected Cause: Bug in consensus

Resolution ETA: Under investigation

Wed, Jul 30, 2025, 09:52 AM