Token Balance Issue on Polygon

Resolved·Partial outage

We have resolved token balances not showing accurately in the UI due to a temporary issue on the Balance API on Polygon Portal. There were no impacts to network operations, and the UI is now reflecting all balances.

Sat, Mar 7, 2026, 02:25 PM

(4 months ago)

·

Affected components

Mar 7, 2026, 01:59 PM

02:25 PM

Polygon Portal Interface

Updates

Resolved

We have resolved token balances not showing accurately in the UI due to a temporary issue on the Balance API on Polygon Portal. There were no impacts to network operations, and the UI is now reflecting all balances.

Sat, Mar 7, 2026, 02:25 PM

Investigating

We are continuing to investigate this issue.

Sat, Mar 7, 2026, 02:01 PM(24 minutes earlier)

Investigating

We are currently investigating an issue where token balances are not showing accurately in the UI due to a temporary issue with the Balance API on Polygon Portal. There are no impacts to network operations, and our team is working to restore the UI display of balances as soon as possible. Please note that users' funds are completely safe.

Sat, Mar 7, 2026, 01:59 PM